Privacy & Data Protection

Ge99 Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is completely safe at ge99. This Privacy Policy clearly explains how your data is collected, used, and protected.

Last Updated: January 2026
Applicable: Bangladesh
SSL Secured
Last Revised: January 1, 2026

1 Introduction

Ge99 is a trusted online gaming platform in Bangladesh. We understand how important your personal data is to you. That is why the ge99 Privacy Policy is designed to give you a clear picture of what information we collect, why we collect it, and how it is kept secure.

This Privacy Policy applies to the ge99.win website and all its services. By using ge99's services, you are considered to have accepted the terms of this Privacy Policy. If you have any objections, please contact our support team before using ge99.

The ge99 Privacy Policy is written in plain English so every member can easily understand it. If you have any questions, our support team is always ready to help.

2 Data Collection

Ge99 collects two types of information from you — what you provide directly and what is collected automatically.

What you provide directly:

  • At registration — name, date of birth, mobile number, and ID details.
  • During identity verification — a copy of your National ID or passport.
  • During payment — bKash/Nagad/Rocket number and transaction details.
  • Time of contact with support — details of your message and complaint.

Automatically Collected Information:

  • IP address and device information (model, operating system).
  • Browser type and version.
  • A log of which pages you visited on ge99 and how long you spent on them.
  • Gaming history and betting records.
  • Login time and session details.
Type of Data Purpose of Collection Retention Period
Identity Information KYC Verification & Account Security 5 years after account closure
Payment Information Transaction Processing & Fraud Prevention 7 years after account closure
Gaming Records Dispute Resolution & Regulatory Compliance 3 Years
Technical Logs Security Monitoring 6 Months

3 Use of Data

Ge99 uses your information only for specific, transparent purposes. We never sell your data or use it unnecessarily.

  • Service Delivery: To manage your account, process transactions, and provide gaming services.
  • Identity Verification: To complete the KYC process and prevent access by minors.
  • Security: To prevent fraud, money laundering, and cyberattacks.
  • Development: To improve ge99's service quality and develop new features.
  • Contact: To keep you informed about important updates, bonus offers, and promotional news.
  • Legal Compliance: To meet applicable legal and regulatory requirements.

If you no longer wish to receive promotional messages from ge99, contact our support team at any time. We respect your preferences.

4 Cookie Policy

Ge99 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies used by ge99:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To understand how ge99's pages are being used.

You can control or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the availability of some ge99 features.

5 Sharing Data with Third Parties

Ge99 never sells your personal information. However, in certain circumstances, limited sharing with third parties may occur:

  • Payment Providers: Necessary data is shared with bKash, Nagad, and Rocket to process transactions.
  • Verification Services: With authorized identity verification services to complete the KYC process.
  • Legal Authorities: In response to lawful requests from authorities under Bangladeshi law.
  • Security Services: Partnered with specialist services for cyber fraud prevention.

ge99 never sells your information to advertisers or any other third party for commercial purposes.

6 Data Protection

Ge99 employs industry-leading security technology to protect your data. Our security framework is as follows:

  • SSL/TLS Encryption: All communication between ge99 and your browser is secured with 256-bit SSL encryption.
  • Database Encryption: All stored sensitive data is kept in encrypted form.
  • Two-Factor Verification: OTP verification can be enabled for account access.
  • Firewall & Monitoring: 24/7 network monitoring and automated threat detection.
  • Regular Audits: Regular system audits conducted by independent security experts.
  • Restricted Access: Only authorized ge99 staff can access your information.

ge99's security infrastructure follows PCI DSS standards, the highest benchmark for international payment security.

7 Your Rights

Under the ge99 Privacy Policy, you have several important rights:

  • Right to Know: You can request to know what information ge99 holds about you.
  • Right to Rectification: You can request corrections to any inaccurate information we hold about you.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Object: You may object to the use of your data for specific purposes.
  • Right to Portability: You can receive your information in a structured, portable format.

To exercise any of these rights, contact our support team. ge99 typically responds within 30 days.

Some data may not be deletable before a set period due to legal obligations. In such cases, ge99 will inform you in detail.

8 Child Protection

Ge99 places the protection of children and minors as its highest priority. Under the ge99 Privacy Policy:

  • Ge99 does not knowingly collect information from anyone under the age of 18.
  • If ge99 suspects any member is under 18, immediate verification will be carried out.
  • If a minor's account is found, all associated data will be securely deleted.

If you know of a minor using ge99, please notify our support team immediately.

9 Privacy Policy Updates

Ge99 may update this Privacy Policy when necessary. In the event of changes:

  • Members will be notified via SMS or app notification before any significant changes take effect.
  • The "Last Updated" date at the top of this page will always reflect the most recent revision.
  • Continued use of ge99 after an updated policy is published will be considered acceptance of the new terms.

Check back on this page regularly to stay up to date with the latest Privacy Policy.

10 Contact

If you have any questions or concerns about the ge99 Privacy Policy, please get in touch with us:

  • Email: [email protected]
  • Live Chat: Click the chat button at the bottom right of the ge99.win website.
  • Response Time: Responses are typically provided within 1 hour.

To learn more, visit our Terms & Conditions and Responsible Gaming Also read this page.

The 6 Pillars of ge99 Data Protection

256-bit SSL Encryption

Every transaction and data transfer on ge99 is secured with 256-bit SSL encryption. No third party can access your information.

KYC Verification

Ge99's fast and secure KYC process verifies your identity and prevents others from accessing your account.

Two-Layer Security

Enable OTP verification on ge99. A code will be sent to your mobile on every login, keeping your account fully secure.

No Sale of Data

Ge99 never sells your personal information to advertisers or third parties. Your privacy matters more to us than business.

Regular Security Audits

Ge99's systems are regularly audited by independent security experts. Any vulnerabilities found are resolved immediately.

24/7 Privacy Support

For any privacy-related concerns, ge99's support team is available 24/7, every day of the week.

Privacy Policy FAQs

No, ge99 never sells your personal data. Under ge99's Privacy Policy, information is used solely for service delivery, security, and legal compliance.

Under the ge99 Privacy Policy, identity information is retained for 5 years after account closure and payment information for 7 years. This is due to legal obligations. All data is securely deleted after the applicable retention period.

Yes, you can opt out of promotional messages at any time by contacting ge99's support team. However, important messages related to account security and transactions will always be sent.

Yes, under ge99's privacy policy you have the right to know. Contact the support team to request details of what information ge99 holds about you. ge99 will typically respond with full details within 30 days.

Disabling certain cookies may affect features such as auto-login or saved preferences. However, essential cookies are required for the site's core functionality and cannot be turned off.

Safe Gaming, Secure Data

The ge99 Privacy Policy ensures full protection of your data. Register now and enjoy safe gaming on a platform you can trust.

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